Terms & Conditions

Last Updated: June 2, 2026

1. Introduction & Acceptance of Terms

Welcome to Legacy Hive Marketing ("Company," "Contractor," "we," "us," or "our"). By accessing or using our website, client portals, services, digital assets, or confirming a project or monthly retainer scope, you ("Client," "user," "you," or "your") agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not access or use our website or services.

2. Services & Scope Formation

Legacy Hive Marketing provides marketing, branding, web development, custom CRM maintenance, business operations integration, Standard Operating Procedure (SOP) creation, system architecture, team facilitation, internal training asset development, and executive mentorship (the "Services").

- Agreement & Confirmation: Scope of work, deliverables, and monthly retainer structures may be established through formal written proposals, email exchanges, or verbal agreements. Written or verbal confirmations—including recorded phone or video conversations between Client and Legacy Hive Marketing—shall serve as official, legally binding agreements.

- Scope Limits: Services are limited to the use of commercially reasonable efforts within the confirmed scope. We have no obligation to provide services outside of what has been confirmed in writing or through recorded verbal agreements unless agreed upon under Section 6. Services may be provided on-site or remotely at our sole discretion.

3. Retainer Fees, Billing & No-Refund Policy

- Monthly Retainers: Services are provided on a recurring monthly retainer basis as agreed upon during onboarding or scope confirmations. Retainers are due in advance on the scheduled billing date. Work for subsequent billing cycles will not commence or continue until the applicable retainer fee has been paid.

- All Sales Final & Non-Refundable: Due to the custom, digital, and service-based nature of our offerings, all sales are final and all fees paid are strictly non-refundable.

- Failure to Pay: Failure to make payments as they come due constitutes grounds for immediate termination or suspension of services, revocation of system and website administrative access, and locking of active builds or software configurations.

- Price Changes: Prices for services, retainers, and products may change at any time upon notice. Legacy Hive Marketing does not provide price protection or retroactive refunds in the event of subsequent price reductions or promotional offerings.

4. Call Scheduling, Mentorship & Cancellation Policy

If your service retainer or program includes strategy, consultation, or mentorship calls with Legacy Hive Marketing:

- You are solely responsible for scheduling your calls via our designated booking system.

- 48-Hour Notice Required: If you must reschedule or cancel a scheduled call, you must notify us in writing or through the booking system at least 48 hours prior to the scheduled call time.

- Forfeiture: If you fail to show up for a scheduled call or attempt to reschedule/cancel with less than 48 hours' notice, that call session will be forfeited without refund or credit.

5. Client Responsibilities & Inactivity Policy

- Client Obligations: Client agrees to notify Legacy Hive Marketing of any service issues in a timely manner, provide necessary credentials/access to digital infrastructure, platforms, domain hosts, and CRM resources, and supply required brand content and feedback in a prompt manner.

- 60-Day Inactivity Rule: If Client fails to respond or provide requested materials for 60 consecutive calendar days, the project or service cycle will be formally deemed paused due to client inactivity. Upon reaching 60 days of inactivity, any remaining balance of the agreed project scope or contract value becomes immediately due and payable in full. Work will not resume until the outstanding balance is paid in full, at which point the project will be rescheduled based on Legacy Hive Marketing’s current queue and availability.

6. Out-of-Scope Services & Modifications

Any services requested outside the established monthly retainer scope or initial agreed deliverables (including material revisions beyond allowable limits, post-approval changes, or new system builds) are considered "Out-of-Scope Services." Out-of-Scope Services will require an additional agreed fee, confirmed either in writing or via recorded verbal agreement, prior to execution.

7. Intellectual Property & Ownership Rights

A. Proprietary Content & Website Materials

All website content, videos, training materials, software, graphics, HTML/CSS, Javascript, voice and sound recordings, artwork, SOPs, and text maintained on our site or client portals are the intellectual property of Legacy Hive Marketing and/or its third-party providers. You are granted a limited, non-exclusive, non-transferable, and non-sublicensable license to access and view site materials solely for your internal business purposes. No content may be copied, reproduced, republished, uploaded, posted, distributed, or scraped for commercial purposes without prior express written permission.

B. Systems, SOPs, Workflows & Website Ownership

All original structures, website code, layout templates, custom CRM builds, automated workflows, SOPs, onboarding assets, training curriculums, and operations materials created by Legacy Hive Marketing remain our exclusive intellectual property.

- Website Ownership: Websites built or hosted by Legacy Hive Marketing remain the property of Legacy Hive Marketing. Client is granted a limited, non-exclusive, non-transferable license to use the website during active, fully paid monthly retainer engagements.

- Systems & SOPs: Client does not acquire ownership rights over proprietary workflows, CRM builds, or SOP libraries by virtue of standard setup or monthly retainer payments.

C. Buyout & Transfer Requirements

If Client wishes to acquire full ownership, export website files, or retain custom CRM builds, SOP libraries, or training materials following termination of services, Client must execute a formal IP Purchase Agreement and pay a separate Buyout Fee determined by Legacy Hive Marketing. Until the Buyout Fee is paid in full, all ownership, administrative access, hosting, and rights remain strictly with Legacy Hive Marketing.

D. Assigned Material & Promotional License

Upon payment of all Fees in full, Legacy Hive Marketing agrees to assign to Client only those specific final deliverables explicitly designated as "Assigned Material" in a written agreement or recorded verbal confirmation (e.g., a website). Upon such assignment, Legacy Hive Marketing retains a non-exclusive, worldwide, perpetual, irrevocable, sub-licensable, transferable license to use and display the Assigned Material in our portfolio, website, and promotional materials. No deliverable shall be considered a "work made for hire" under the United States Copyright Act unless explicitly agreed to in writing.

8. Unsolicited Submissions & Feedback

If you submit comments, suggestions, ideas, notes, drawings, designs, or concepts regarding our website, services, or systems to Legacy Hive Marketing, such submissions shall automatically become and remain the sole and exclusive property of Legacy Hive Marketing. We shall be entitled to the unrestricted use, publication, and dissemination of such submissions for any purpose, commercial or otherwise, without obligation of confidentiality, acknowledgment, or financial compensation to you.

9. Disclaimer of Earnings, Income & Business Execution

NEITHER LEGACY HIVE MARKETING NOR ITS OFFICERS, EMPLOYEES, OR AGENTS GUARANTEE OR WARRANT THAT YOU WILL EARN ANY MONEY, INCREASE REVENUE, OR ACHIEVE SPECIFIC BUSINESS RESULTS USING OUR SITE, TECHNOLOGY, SOPS, MENTORSHIP, OR SERVICES.

- YOU ACCEPT ALL RESPONSIBILITY FOR EVALUATING YOUR OWN EARNING POTENTIAL AND EXECUTING YOUR OWN BUSINESS OPERATIONS.

- YOUR FINANCIAL SUCCESS AND BUSINESS RESULTS DEPEND ENTIRELY ON YOUR OWN PRODUCTS, MARKET CONDITIONS, EXECUTION, FINANCES, KNOWLEDGE, AND SKILL.

- WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE LIKELIHOOD THAT IMPLEMENTATION OF OUR STRATEGIES OR TRAINING MATERIALS WILL MEET YOUR FINANCIAL OR OPERATIONAL EXPECTATIONS.

10. Disclaimer of Trademarks & Font Licensing

- Trademark Clearance: Legacy Hive Marketing does not represent or warrant that any deliverables (including logos, brand names, or graphical assets) are non-infringing or eligible for trademark protection. We do not provide legal advice, trademark searches, clearance, or registration services. Client is solely responsible for conducting legal clearance prior to commercial use.

- Font Licensing: Legacy Hive Marketing will identify font names and sources used in brand assets. Font licensing varies by use (desktop, web, app, commercial). Client is solely responsible for securing necessary font licenses for their intended commercial distribution.

11. Copyright Infringement & DMCA Takedown Notice

If you believe that any content hosted on our website or client portals infringes upon your copyright or trademark rights, you may submit a written notice to us containing:

1. Your name, address, phone number, and email address;

2. A description of the copyrighted work or IP right claimed to have been infringed;

3. The exact URL or location on our site where the material is located;

4. A statement made under penalty of perjury that you have a good-faith belief that the disputed use is unauthorized and that the information provided is accurate.

Notices must be sent via email to: [email protected]. We reserve the right, in our sole discretion, to remove content or disable access to users who violate intellectual property rights.

12. Electronic Communications Consent

When you register, submit forms, or engage with Legacy Hive Marketing, you explicitly consent to receive all notices, disclosures, agreements, announcements, billing statements, and communications electronically via email or portal notifications. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.

13. Third-Party Services, Systems & Security

- Third-Party Platforms: We utilize third-party tools, platforms, payment processors, and hosting services (including Google Workspace, Stripe, CRM hosting architectures, and Meta Pixel). Legacy Hive Marketing is not responsible for performance failures, service disruptions, software bugs, API updates, or data practices governed by these third-party providers.

- Security Acknowledgment: While Legacy Hive Marketing uses commercially reasonable efforts to restrict unauthorized access to systems and files, no Internet or software system is completely impenetrable. You acknowledge that use of digital platforms and storage is at your own risk.

14. Warranties & Limitation of Liability

- NO WARRANTY: ALL SERVICES, WEBSITES, CRM BUILDS, SOPS, AND DELIVERABLES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

- LIMITATION OF LIABILITY: IN NO EVENT SHALL LEGACY HIVE MARKETING, ITS DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR RELIANCE DAMAGES—INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION—ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE OUR WEBSITE, SERVICES, OR DELIVERABLES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15. Indemnification

1. Client agrees to defend, indemnify, and hold harmless Legacy Hive Marketing and its members, officers, directors, employees, and agents from and against any liabilities, claims, damages, losses, and legal costs (including reasonable attorneys' fees) arising out of or related to:

2. Client’s breach of these Terms & Conditions or any confirmed service scope;

Client’s violation of any law or third-party right (including intellectual property or privacy rights);

3. Materials or content provided by Client for integration into websites, CRMs, or marketing channels; or

4. Client's commercial conduct and business operation following implementation of deliverables.

Legacy Hive Marketing reserves the right to assume exclusive defense of any claim subject to indemnification, in which event Client agrees to fully cooperate with our legal counsel.

16. Termination

Legacy Hive Marketing reserves the right, in its sole discretion, to suspend or terminate your access to services, platforms, or websites immediately if you breach any material obligation (including timely payment) or violate these Terms. We may also terminate service for convenience upon thirty (30) days’ written notice. Upon termination, Client shall immediately cease using and return any unassigned materials, systems, or SOPs for which full buyout fees have not been paid.

17. Governing Law & Dispute Resolution

These Terms & Conditions and any service agreements shall be governed by, construed, and enforced in accordance with the laws of the State of Texas, without giving effect to any principles of conflicts of law. Any legal claim, suit, or dispute arising out of or relating to this agreement must be brought exclusively in the state or federal courts located within Texas. Both Parties submit to personal jurisdiction in Texas and waive any objection to venue or any right to a trial by jury.

18. Integration & Severability

These Terms, together with any written or recorded verbal scope confirmations, constitute the entire agreement between the Parties with respect to the subject matter hereof and supersede all prior understandings or negotiations. If any provision of these Terms is held to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

19. Policy Updates

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted directly to this page with an updated "Effective Date." Your continued access to or use of our website, portals, systems, or ongoing retainer services following any updates constitutes your acceptance of the revised Terms & Conditions. We encourage you to review this page periodically to remain informed of the terms governing our services.

20. Contact Information

For questions regarding these Terms & Conditions, copyright claims, or to request an asset buyout quote, please contact: Legacy Hive Marketing

Email: [email protected]